Welcome Secret Shopper!
Instructions for QVC SECRET SHOPPER Phone Order
Confidentiality Agreement

Welcome Secret Shopper!

Thank you for agreeing to participate in our Secret Shopper project! You have been selected to purchase the: 
GO SMiLE Teeth Whitening Light.

The Secret Shopper process if fun, easy and most importantly gives you the opportunity to impact the future of the television sales!

On November 19th from 8:55 a.m. – 10:00 a.m. EST time, you will watch QVC for the GO SMiLE Teeth Whitening Light (you can also view QVC live via the web). The product must be purchased within this time frame.

Your check, for $200, is included in your “welcome” packet that was mailed out to you on Tuesday/Wednesday of this week. The product we are asking you to purchase, the GO SMiLE Teeth Whitening Light,  is valued at approximately $170 (includes tax and shipping). In return for your Secret Shopper help, you will keep the product and the extra $30.

When you call QVC to order the product, you must use your own credit card. DO NOT reveal that you are a Secret Shopper.

When purchasing the item, do not sign up for the automatic delivery system (unless you want to, but the cost of the automatic delivery system is not covered by our reimbursement check and will be an out of pocket expense for you).

We will follow up a few days after you receive the product with an approximate 5 minute survey that you can complete online.

Lastly, you cannot return the purchased item to QVC.
We are excited to work with you on this project!

Instructions for QVC SECRET SHOPPER Phone Order

QVC on Friday, 11/19 no later than 8:55 am EST, 7:55 am CST and 5:55am PST. Watch QVC live online Click Here.

You have been selected to purchase the: GO SMiLE Teeth Whitening Light. 
Be prepared to purchase IMMEDIATELY after the:
 GO SMiLE Teeth Whitening Light segment starts.
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  1. Write down the item # as it appears on the screen.
  2. Dial the QVC phone number, which will be displayed on the screen.
  3. When you hear “Press 0 if you are a first time customer” do this immediately.
  4. The representative will ask for your email address (use your personal email, NOT business) to send an order confirmation (make sure they know you want an email confirmation as you will need to forward this confirmation to XRS Research!).
  5. They will ask for a pin number  – make it up , and write it down. You’ll need it later to log into your website to track your order and later write a review. 
Write down your pin number.

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VERY IMPORTANT: within 48 hours of your order you will receive an order 
confirmation from QVC.

YOU MUST forward the email from QVC to: researcher@xrsresearch.com

Confidentiality Agreement

You have confirmed that you have consented to participate in the QVC Secret Shopper Project conducted by Cult Marketing/XRS Research, via online registration.
As a participant, you understand that you will receive a check, included in your welcome packet, for $200 and will use the funds to purchase a specific product on QVC valued at approximately $170 (includes tax and shipping). In return for my Secret Shopper help, you will keep the product and the extra $30.
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  • When ordering the product YOU WILL NOT REVEAL that you are a secret shopper.
  • You will purchase the product with your own credit card.
  • You will not return the purchased item to QVC.
  • You have read and understand the terms of this project and understand that you are contractually bound to complete them.
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