Hello trusted participants,

Registration deadline for this project is 5pm EST Tuesday, November 16.

Are you itching to try something new…for free? We are asking for your help on a Secret Shopper research project. Specifically, we want your help evaluating the customer QVC experience for the telephone sales ordering process.

You will need to be available on Friday, November 19 at 9:00 a.m. Eastern Standard time to watch QVC (you can view QVC live via the web). The product you will be ordering is a gender neutral product. Closer to the air date of November 19th we will contact you to inform you of the specific product you will be ordering.
All we ask is that you go through the QVC ordering process, try the product for one day, and complete a short five minute survey at the end of the process.

Please register if you are interested in being a Secret Shopper!

Thank you,

The XRS Team
XRS Research, A Division of Cult Marketing
614 859 9770

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Actionable Insights

We analyze data, develop strategic insights, and create brand recommendations. Using these critical insights, we develop actionable marketing ideas that can be utilized across all of your brand touchpoints.
Analyze data to provide valuable feedback for:

  • Creating customer experience baseline ratings for each store, each region, as a company total
  • Correlating customer experience data to sales data
  • HR
  • Associate training
  • Store design/merchandising
  • Store operations
  • Marketing